At Vanadium, we believe in delivering not just jewelry, but an experience — securely, promptly, and with care.

📍 Shipping Locations

We ship across India and offer international delivery to select countries. For international shipping queries, please contact us.

🚚 Shipping Charges

  • India: Free shipping on all prepaid orders.
  • Cash on Delivery (COD): Available in select pincodes with a small additional fee.
  • International: Charges calculated at checkout based on location and weight.

⏱️ Estimated Delivery Time

  • Metro Cities: 3–5 business days
  • Other Locations (India): 5–7 business days
  • International Orders: 7–14 business days

📦 Order Processing

  • Orders are processed within 24–48 hours of confirmation.
  • You’ll receive tracking details via email or SMS once dispatched.

🛡️ Packaging & Safety

Your jewelry is packed in luxurious, tamper-proof boxes, ensuring it arrives in perfect condition. Every piece is sanitized and quality-checked before dispatch.

📬 Need Help?

For shipping or tracking concerns, contact us:
📞 +91 97191 44555
📧 info@parispouch.com

🔁 Return & Refund Policy

Your satisfaction is our promise. If something isn’t right, we’re here to make it right.

🔄 Return/Exchange Eligibility

  • Return within 7 days of delivery
  • Item must be unused, undamaged, and in original packaging
  • Tags, invoice, and authenticity card must be intact

Note: Custom orders and international purchases are not eligible for return.

💸 Refund Process

  • Refunds are processed within 5–7 business days after receiving and inspecting the item
  • COD orders will be refunded via bank transfer or store credit

🚚 Return Procedure

  1. Email or WhatsApp us with your order ID and reason
  2. We’ll arrange reverse pickup (if available in your area)
  3. Pack the item securely in its original box and hand it over

❌ Exceptions

  • Used, broken, or damaged items due to mishandling are non-returnable
  • Sale items may not be eligible for returns

⚠️ Damaged or Wrong Item?

Please report it within 48 hours of delivery. We’ll offer a free replacement or full refund.