📄 Terms & Conditions - thevanadium.in

Welcome to Vanadium. These Terms & Conditions govern your access to and use of our website and services. By placing an order or browsing our site, you agree to follow these terms.

1. 📦 Orders

All orders are subject to availability and acceptance.
We reserve the right to cancel or refuse any order at our discretion (e.g., due to suspicious activity, pricing errors, or unavailability).
In case of cancellation, the full amount will be refunded to your original payment method.

2. 💳 Pricing & Payments

All prices are listed in INR and are inclusive of applicable GST.
We accept secure payments via major cards, UPI, wallets, and COD (in select pincodes).
Payment gateways used on our site are PCI-DSS compliant and encrypted for your safety.

3. 🛍️ Product Descriptions

We make every effort to display our products accurately.
However, colors may slightly vary due to screen resolution or lighting.
All dimensions and weights mentioned are approximate.

4. 🔁 Returns & Refunds

Please refer to our Return & Refund Policy for detailed information.
Products must be returned in their original condition and packaging.
We reserve the right to deny returns that don’t meet our policy terms.

5. 🚚 Shipping

Delivery timelines are estimates and may vary due to external factors like courier delays, weather, or public holidays.
We are not liable for delays once the order is dispatched from our warehouse.

6. 🔒 Privacy

Your data is secure with us. For more information, visit our Privacy Policy page.

7. 🛑 Prohibited Uses

You may not use our site or products for:

Any unlawful or fraudulent activity
Reselling our items without authorization
Violating intellectual property rights

8. 🛡️ Intellectual Property

All content on this website — including logos, images, product names, text, and graphics — is the intellectual property of Vanadium and cannot be reproduced without permission.

9. ⚖️ Governing Law

These terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of Agra, Uttar Pradesh.

10. 📞 Contact Us

For any questions or concerns, reach out to:
📧 info@parispouch.com
📞 +91 97191 44555

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❓ Frequently Asked Questions (FAQ)

Find answers to common questions about shopping with Vanadium — from orders and shipping to product care.

🛍️ Orders & Products

Q: Are your products real American Diamonds?
Yes, we use premium-grade American Diamonds, not plastic or cheap imitations. Each piece is crafted for brilliance, durability, and elegance.

Q: Do you sell artificial or plastic jewelry?
Absolutely not. At Vanadium, we only sell high-quality, handcrafted jewelry — including Kundan, Meenakari, Bridal Sets, and Men’s accessories.

Q: How can I place an order?
Simply browse our collections, add your favorite pieces to the cart, and proceed to checkout. You can choose your payment method and delivery option there.

Q: Can I cancel or modify my order?
You can cancel or modify your order before it is shipped by contacting us at:
📧 info@parispouch.com
📞 +91 97191 44555

🚚 Shipping & Delivery

Q: How long will it take to receive my order?

Metro Cities: 3–5 business days
Other Locations: 5–7 business days
International Orders: 7–14 business days

Q: Is Cash on Delivery available?
Yes, COD is available for select pincodes across India.

Q: Do you offer international shipping?
Yes, we ship internationally. Charges will be calculated at checkout.

🔁 Returns & Exchanges

Q: Can I return a product?
Yes, we offer a 7-day return/exchange for unused products in original condition. Please refer to our Return Policy for full details.

Q: I received a damaged/wrong item. What should I do?
Please contact us within 48 hours of receiving the order. We’ll arrange a replacement or refund based on the issue.